Spring returns with a certain period, and the return journey is warm. On February 2, the 40-day Spring Festival travel officially opened, and Lanzhou Passenger Transport Center fully opened the Spring Festival transportation guarantee work with the theme of "Safe Spring Festival, Convenient Spring Festival, and Warm Spring Festival". In the face of the increase in cross-regional flow of people this year, the increase in travel willingness, the frequent occurrence of short-term large passenger flows and the prone to low temperature, rain, snow and freezing weather, the center has made multiple efforts and taken multiple measures to protect the reunion road of passengers with responsibility and warmth.
The staff provides considerate service to passengers
On the morning of the 11th, Lanzhou Passenger Transport Center ushered in the peak of travel, and the demand for passenger return, family visits and travel was released in a concentrated manner. According to Li Hui, deputy director of the center, in order to channel passenger flow, the center planned in advance, dynamically optimized capacity allocation, adjusted route layout according to changes in passenger flow, and accurately matched travel needs; At the same time, relying on the results of the integration of transportation and tourism, we will integrate resources to create a one-stop service platform and improve the efficiency of passenger flow.
This year's Spring Festival, the center focuses on the pain points of passenger travel and adds a number of convenient and heart-warming services. The tourism and transportation service center has added "Xiaolan Youxian" convenience points and New Year's goods supermarkets, and launched the "Yellow River Orchid Gift Package" to let passengers feel the taste and warmth of the New Year; The "Warm Winter Action" service point in the waiting area has added free instant noodles and hot water supplies to convey care with subtle gestures.
The center organizes young volunteers to carry out volunteer services and provides "one-on-one" assistance to special groups. Up to now, the joint service team has served more than 800 passengers, answered more than 50 inquiries, assisted 24 key passengers, and plans to carry out New Year blessing activities in the future.
The center always puts safety first and strengthens personnel and vehicle control: employees and drivers in all positions sign safety responsibility letters to put an end to illegal acts; The security inspection room inspects the participating vehicles one by one and opens a fast security check channel. Up to now, a total of 400 security inspection vehicles have been conducted, 5 problem vehicles have been investigated and dealt with, 25 potential safety hazards have been eliminated, and no relevant safety accidents have occurred.
In the next step, Lanzhou Passenger Transport Center will continue to focus on the needs of passengers, dynamically optimize transportation capacity and services, strictly grasp safety control, and make every effort to ensure the smooth and orderly Spring Festival, so that every passenger can go to the reunion safely. (Reporter He Yixuan)