In the urban public transportation system, buses are an important tool for citizens' daily travel, and their service quality affects the operation efficiency of the city, which is related to the happiness and sense of gain of citizens, and is also the background of a city's people's livelihood.

　　Since last year, many citizens have found that Lanzhou City has some different forms of public transportation: between the community and the main road, there is a microcirculation convenient bus; at the gate of some schools, a special student line tailored for students; In some specific areas, "reserved buses" have been launched to place orders on demand...... Lanzhou City closely follows the travel blockages and blind spots of citizens and innovatively launches diversified bus services. These lines extend to all corners of the city like capillaries, effectively making up for the shortcomings of conventional bus lines in terms of coverage breadth and service accuracy, making citizens' travel more convenient and efficient.

　　Microcirculation convenient buses open up the "last mile" of travel

　　There is a bus when you go out and take a bus downstairs, which is the eager expectation of urban community residents, and it is also one of the core problems that urban public transportation services are committed to solving.

　　In the past, residents living in the Grand Ludu Community in the Shangxiyuan area of Qilihe District and several surrounding large communities often had to walk 5 to 20 minutes to the nearest bus stop to their homes.

　　In order to actively respond to the Lanzhou Comprehensive Transportation Conference and fill the gap in the bus line network in the Shangxiyuan area, Lanzhou Public Transport Group opened the No. 96 microcirculation convenient bus from Gran Ludu to Hongmenzi Hub Station at the end of December last year after on-site investigation and in-depth research, effectively solving the "last mile" riding problem of residents in the area.

　　"There are many large communities around Shangxi Park, such as Grand Green City, Mining Machinery Factory Family Courtyard and Railway Family Hospital, with a permanent population of more than 15,000 people, and the coverage rate of conventional bus capacity is only 50%, which is difficult to meet the daily travel needs of residents." Wu Wenxian, director of the operation and management department of the Sixth Passenger Transport Company of Lanzhou Public Transport Group, told reporters that Lanzhou Public Transport Group has repeatedly gone deep into the streets and communities to communicate with citizens, and finally finalized the route plan and opened a microcirculation convenient bus.

　　It is understood that the No. 96 microcirculation convenience bus has a total of 10 stops, the first bus of the line departs at 6:30, the last bus departs at 20:30, each car is full of 25 people, and individual sections adopt the operation mode of "beckoning and stopping".

　　A few days ago, the reporter followed the staff of the Sixth Passenger Transport Company to take the microcirculation convenience bus to experience this "convenient line" that was well received by residents.

　　Ms. Ma, who lives in Building 11 of Grand Green City, took a car to pick up her child near Jiefang Gate. "In the past, when I went out, I had to go east to the bridge cave of the lower Xiyuan vegetable market to take bus No. 21, and to the west I had to go to the gate of Lanzhou Public Transport Group No. 1 to take bus No. 2, and I had to walk for a while. Now, you can see cars coming and going from the window, and downstairs is the bus stop, just pinch and go downstairs. Ms. Ma said that with the No. 96 bus, she has become calm when she goes out.

　　Now, the No. 96 microcirculation convenience bus has become the primary choice for residents in the Shangxiyuan area, which not only facilitates residents' travel, but also greatly improves regional traffic efficiency.

　　"I set off from Gran Green Capital every day, along Shangxiyuan Road, Gangou Yan, Xijin East Road to Hongmenzi Bus Station, about 4 kilometers one way, the running time is controlled at about 30 minutes, and the departure interval is also flexibly adjusted according to the passenger flow, which can basically meet the travel needs of residents." Driver Ren Jie said that although the line is short, it connects a number of residential communities, commercial centers and important transportation hubs, making it convenient for passengers to transfer to regular bus lines along the way.

　　At the same time, Lanzhou Public Transport Group opened a convenient bus route for the Kyushu community in the same period last year, which further met the diversified travel needs of citizens in the Kyushu area, and made it more convenient for residents in large communities such as Runjiayuan and CIMC One Mile.

　　The line is a "beckoning and stop" section from the eastern section of Jiuzhou Middle Road (CIMC One Mile) station to the 54th Middle School Branch Station, and passengers can wave to ride in the vehicle with a safe stopping position, and more conveniently, this line has achieved a seamless connection with the provincial government station (Exit A) of rail transit line 1.

　　Mr. Zhang, who lives in CIMC One Mile Community, works near Xiguan Cross. "You can get on the bus at the gate of the community, and the commuting time is shortened by at least 20 minutes compared to before." Mr. Zhang said with a smile that this convenient bus is like a specially customized for the residents of their area, solving the most troublesome problem of "difficult start" on the commuting road.

　　The student line guards the safe way for students to go to school

　　"You don't have to take a detour to cross the overpass, you can get on the bus at the school gate, and it's much more convenient to go home!" Speaking of the No. 35 bus student line, students from Lanzhou Zhixing Middle School praised it.

　　Since the opening of the school season on February 24 last year, the No. 35 bus student line has been running smoothly for a year, accurately solving the safety and convenience of students along the route after school, and becoming a heart-warming scenery around the campus.

　　At 17:50, when the reporter came to the west gate of Lanzhou Zhixing Middle School, it coincided with the students leaving school. At this time, the No. 35 student bus has stopped in the designated area, and the students have boarded the bus one after another, waiting for the departure.

　　"In the past, when school was over, the school gate was always crowded with parents and various vehicles to pick up their children, and if you wanted to take a taxi, you had to wait for half a day, and you had to take a detour to cross the overpass to walk home, which was crowded and time-consuming." Yang Yating, a seventh-grade student, said that now with this student line, it is much faster to get on the bus directly from the school gate than to walk home.

　　Wei Feng, secretary of the party branch of the first fleet of the second passenger transport company of Lanzhou Public Transport Group, told reporters that the opening of the No. 35 bus student special line is a specific measure for Lanzhou Public Transport Group to solve the travel difficulties of students along the line of Zhixing Middle School and Suntech Primary School.

　　"Before the start of the spring school season last year, we took the initiative to connect with the school and opened this student line. Now the road at the west gate of the school is smooth, and the bus drives directly to the school gate. At present, this student line only operates during the afternoon rush hour, with a total of 3 buses deployed to serve primary and junior high school students in different periods. Wei Feng said.

　　It is understood that the line vehicles arrive at the school gate at 5:50 p.m. every day, the first bus departs at 6 o'clock, the primary school students take the bus first, and then two buses serve the junior high school, and the last bus departs after all the students leave school, leaving at about half past six. After passing through the Jinchengguan Tunnel, the normal line operation resumed after arriving at the Second Municipal Hospital, and stations along the line such as Miaotanzi, Caochang Street, and Yanchang Fort all stopped, and one car could carry more than 60 students, basically meeting the needs of students along the line.

　　While ensuring the operation of the student line, the fleet also does a good job in the operation and deployment of conventional lines. "The fleet will reasonably plan vehicles between 4:30 and 5:30 p.m. to make up for the capacity gap of the 3 special line vehicles to ensure the normal operation of the 35 conventional lines and not affect the daily travel of citizens." Wei Feng said.

　　In the past year of operation, this special line has not only solved the problem of students traveling after school, but also won unanimous praise from students, parents and the school with its considerate service. Many parents said that with the student line, it is faster and safer for their children to go home from school, and it also reduces the burden of pick-up and drop-off for families.

　　The opening of the No. 35 student line is a microcosm of Lanzhou Public Transport Group's focus on people's livelihood needs. The reporter learned from the interview that in addition, Lanzhou Public Transport Group has also opened similar student lines such as the peak student line of Lanzhou No. 2 Middle School Yantan Branch and the noon student line of Dongjiao Primary School (Pengjiaping Campus) to escort students' travel.

　　Book a bus to create a personalized travel experience

　　No need to crowd people, no stops, today's buses can also have a "ride-hailing" experience: as long as you make an appointment in advance in the mini program, you can plan the optimal route according to the starting and ending points of passengers, and achieve "point-to-point" direct service.

　　This is the "reservation bus" that Lanzhou Public Transport Group put into trial operation in the Anning District area of Lanzhou City on December 21 last year, and it is also the first online bus route in our province.

　　"The launch of reserved buses is an important attempt for us to comply with the trend of smart travel and meet the personalized travel needs of citizens." He Jianxin, director of the operation and management department of the Third Passenger Transport Company of Lanzhou Public Transport Group, said that Anning District has a concentration of universities and many enterprises, and everyone has higher requirements for time efficiency and convenience of travel. "The fixed lines and stops of traditional buses are sometimes difficult to fully match the diverse and scattered travel needs of citizens. We have introduced the 'Internet + bus' model and opened a reservation bus to allow passengers to say goodbye to the trouble of pinching points and waiting for buses, one stop and one stop. ”

　　He Jianxin said that in order to make it more convenient for citizens to use the reservation bus service, Lanzhou Public Transport Group has also specially developed the "Lanwei Zhixing" WeChat mini program, citizens only need to search and follow the mini program in WeChat, follow the prompts to complete the registration and real-name authentication, and then initiate an appointment. "After making an appointment, the system will automatically match the nearest virtual boarding station and vehicle, and under normal circumstances, citizens only need to walk for 3 to 5 minutes to get on the bus."

　　Mr. Ma lives near Peili Plaza, works in the Incubation Building of New Town on Jiuzhou Tongxi Road, and is a frequent visitor to the bus. "The route to work every day is relatively fixed, taking regular buses, there are many people and detours during peak hours, and it is more convenient to take a reserved bus, which is comparable to an exclusive commuter bus."

　　Mr. Ma made an appointment in advance through the "Lanwei Zhixing" applet, and the system would display the estimated pick-up time and location, and he only needed to arrive at the designated virtual site on time to wait. "The vehicle is on time, the environment inside the car is clean and tidy, the seats are spacious and comfortable, and the most important thing is to save commuting time."

　　In addition to office workers like Mr. Ma, booking buses is also very popular with students from major colleges and universities in Anning District.

　　Li Meng, a junior student at Gansu University of Political Science and Law, often goes to Wuyue Square, Lanzhou Botanical Garden and other places with his classmates on weekends, and everyone booked a bus together, boarded the bus from a virtual site near the school, and went directly to the destination in one stop.

　　He Jianxin said that in order to ensure the efficient operation of reserved buses, Lanzhou Public Transport Group has invested in a number of comfortable minibuses equipped with experienced drivers.

　　After the interview, the reporter made an appointment for a vehicle from Liujiabao Square to Peili Square through "Lanwei Zhixing". A few minutes later, a reserved bus arrived as scheduled.

　　Driver Fu Peng told reporters that the vehicle adopts a two-shift mode, and through big data to match the demand, 12 vehicles are stationed in groups in various areas of the area to reduce the empty driving rate of vehicles. "When there is no order, we wait in the designated area to optimize capacity."

　　At present, "reserved bus" has been operated in the two pilot areas of Anning and Pengjiaping, creating a convenient and efficient new experience of smart travel for citizens. According to statistics, the Anning area alone completed 10,991 order matches in March, with an average of 3.48 kilometers per order, a duration of 15.92 minutes, an average waiting time of 8.2 minutes, and a response of no more than 10 minutes during peak hours.

　　Lanzhou Public Transport Group will continue to improve the platform functions, optimize the site layout, and strengthen publicity and promotion, so that more citizens can understand this innovative mode of travel and make every effort to create a warmer smart public transportation service system.

　　Build diversified bus routes to facilitate citizens' travel

　　From microcirculation blindness to student line escort, from accurate response to bus reservation to efficient relief of peak buses...... Lanzhou Public Transport Group focuses on urban commuting blockages, community travel blind spots, and peak capacity difficulties, and has successively launched special convenience services such as microcirculation convenient buses, student special lines and reserved buses, and built a modern bus travel system, so that public transportation services are more suitable for urban development and more in line with the needs of citizens.

　　In addition, in order to cope with the pressure of passenger flow in key sections during the morning and evening rush hours, Lanzhou Public Transport Group has also added peak buses on a number of main lines to alleviate the congestion of conventional lines by shortening the departure interval and reducing non-essential stops.

　　"Relying on the analysis of big data on passenger flow, we have extensively collected the travel demands of citizens through community visits and surveys and online collection of passengers, and opened various service lines in a targeted manner based on the actual situation of the four districts of the main city and key areas." Qu Yunfei, deputy director of the operation and management department of Lanzhou Public Transport Group Co., Ltd., said that through a period of trial operation, the operation effect of these characteristic lines has gradually emerged, and the travel satisfaction of citizens has been significantly improved.

　　Qu Yunfei said that Lanzhou Public Transport Group will continue to deepen and optimize the coverage of microcirculation and reserved buses, and at the same time open more than 20 holiday bus lines for the peak peak of dense travel during holidays such as Qingming, May Day, and National Day. Multi-dimensional efforts will continue to weave a convenient travel network in the whole region, so that buses will become a happy choice for citizens to travel, and build a solid foundation for people's livelihood and transportation for Lanzhou's urban development.

　　[Reporter's Notes] In the subtleties, see "the greatness of people's livelihood"

　　Gu Lijuan

　　People's livelihood is no small matter, and the branches and leaves are always concerned.

　　Lanzhou Public Transport Group focuses on the difficulties and blockages of the masses' travel difficulties and blockages, launches microcirculation buses, student special lines and reserved buses, and starts from the "small things" and "details" of citizens' travel, solves the travel problems that the masses are most concerned about, and allows people's livelihood and well-being to take root in the subtleties.

　　The greatness of people's livelihood is hidden in the "bus stop at the doorstep". The No. 96 micro bus in the Shangxiyuan area allows residents to say goodbye to the trouble of walking a kilometer to take the bus, and the convenience of waiting downstairs and beckoning to stop makes the "last mile" no longer a travel blockage. These micro models adapted to community roads seem to be subtle considerations, but in fact, they take the travel needs of the masses to heart and make bus services close to the true nature of life.

　　The greatness of people's livelihood is integrated into the "heart-warming line at the school gate". The No. 35 student line runs to the school gate, allowing the children to say goodbye to the bypass overpass, and the protection of time-based departures and home-school bus linkage makes the school road more secure. The bus company allocates capacity in advance to ensure the operation of conventional lines and ensure the daily travel of citizens.

　　The greatness of people's livelihood is reflected in the "smart travel at your fingertips". The reservation of buses in Anning and Pengjiaping areas allows citizens to "get on the bus when they go out" with virtual stops, carpooling, and fares to benefit the people, reducing unnecessary detours and waiting times. Through big data optimization of transportation capacity and rapid response to peaks, bus reservations not only improve travel efficiency, but also continuously improve the accuracy of public services.

　　From microcirculation blindness to precise schooling, from smart appointments to peak relief, these seemingly inconspicuous bus service upgrades are the vivid practice of the city's people-oriented. At the same time, it also allows us to see that only by taking the "urgency, difficulty and hope" of the masses to heart and making efforts from the subtleties can the people's livelihood answer sheet be thicker and warmer. (New Gansu Gansu Daily reporter Gu Lijuan)